Model #WPRE6100G0WT GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Error Codes

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Question and Answers

Q:

start/ pause button does not engage washer WPRE6100G0WT Ge Washer

A:

That start button is part of the electronic control board assembly in the console. Since that button is not working properly, the electronic control board (part WH12X10405) will need to be replaced. 

 

To replace the control board, follow these steps: 

 

  1. Unplug the washer before accessing internal components and replacing parts. 
  2. Pull the control knobs off of the front of the console.
  3. Remove the screws from the back of the control console. 
  4. Lift the console up slightly to release it. Fold it forward and down on the top panel of the washer.
  5. Note the location of wires attached to the back of the control board (take a digital photo to document their location).
  6. Remove the wires from the back of the control board.
  7. Remove the wires that secure the control board assembly in the console.
  8. Mount the new control board in the console.
  9. Properly attach the wires to the new control board using your documentation.
  10. Snap the console back in place and secure it with the mounting screws.
  11. Replace the knobs on the front of the console.

 

 

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 05, 2013
Q:

GE Profile Washer, High Speed Spin does not work

A:

I understand your concern with your GE washer. The washer you have in question is not your typical washer. It uses a mode shifter and shaft assembly with a variable speed 3 phase induction motor w/inverter.

If the motor is running and all the water has drained and the basket is turning slowly, the failure could be the shaft and mode shifter assembly, control board or the motor assembly w/inverter.

The most likely failure is a worn mode shifter, however with out being there to see and hear how it's running it would be very difficult for me to say with any certainty what has failed. At the beginning of the spin cycle, the inverter runs a short sequence (approximately 30 seconds) to make certain the mode shifter cam is engaged with the drive pulley. The inverter does not supply voltage to the mode shifter coil during this sequence. Since the coil is not energized, the spring loaded cam drops down into the teeth of the drive pulley. During this time, the motor also rotates clockwise and counterclockwise in short strokes to ensure the cam has engaged with the drive pulley. This 30 second operation is called the Mode Shifter Spin Program. It is normal to hear metal-to-metal "clunking" sounds during this time as the cam and drive pulley engage.

I recommend calling Sears at 1-800-4MY-HOME or 1-800-469-4663 to have a service technician diagnose and repair your washer. In order to diagnose the failure will require a service technician with the proper training for this specific type of washer

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Joey S -
Sears Technician
November 18, 2010

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