Model #WPDH8800J1MG GE Residential Washers

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Question and Answers

Q:

What could make my GE Profile washer model Wpdh8800j1mg not let water in?

A:

Thank you for your question and I understand your concern.

There could be a few reasons why the washer is not filling with any water. First, has the water supply been confirmed up to the back of the washer? Is both hot and cold water valves turned on? If you adequate water supply up to the back of the washer where the hot and cold fill hoses connects and the filter screens inside the hot and cold fittings are not restricted, it could have a faulty power control board, water valve assembly, water level control or loose or disconnected wire in the circuit. If the washer already has water in it and it's not able to drain, it won't add any water. 

There is a test mode intended for the service technician that you may want to try and see if it fills and will drain. See images below.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link:Sears Home Services.

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Joey S -
Sears Technician
April 17, 2013

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