Model #WM3677HW LG residential washers

  • Cabinet/control Panel
    3 Results
  • Drum/tub Assy
    3 Results
  • Dispenser Assy
    3 Results
  • Dryer
    3 Results

Error Codes

Error Code:



Question and Answers


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Hi Roderick,

Thank you for submitting a question to Manage My Life.

The door has an automatic, electrically operated lock system. When the machine is off or paused, the door can be opened by puling it. When the machine is operating, the electric latch keeps the door closed.

The first thing I recommend is checking the unit with the diagnostic routine. I am including the testing information in the images below. If the unit gives an error code, this information will be helpful in diagnosing the issue.

The remaining checks will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have a meter and are confident in your ability to safely perform these checks, reply to this post and I will be happy to assist you further.

Due to the complexity of this appliance, I highly recommend having a trained service technician evaluate this problem. You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed.


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Landell -
Sears Technician
January 04, 2012

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