Model #WM2487HWMA LG Residential Washers

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Question and Answers

Q:

lg steamwasher door will not open

A:

Thank you for submitting a question to Manage My Life.

You can try to manually unlock the door by using these steps:

  1. Unplug the washer.
  2. Take the two screws holding the top on (on back of top panel).
  3. Push the top back and up.
  4. Look down into the right front side about midway down for the lock mechanism (see images below).
  5. Use a screwdriver to press the release.


If this does not work, you will have to force the door open by pulling it really hard. You will have to replace the lock assembly. Here is a video that demonstrates replacing the lock; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The washer in this video may not look exactly like yours but the procedure is basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to purchase the lock and switch assembly for your LG model number WM2487HWMA washer .

I hope this is helpful, and if I may be of further assistance please include more details in a reply to this post.

Landell

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Landell -
Sears Technician
April 16, 2012
Q:

Shipping bolts for a WM2487HWMA LG washer. There are three available on the blow-up diagram but I am not certain which ones I need.

A:

Hi Scott,

Thank you for submitting a question to Manage My Life.

Here are the part numbers 4011FR3159E and 4011FR3159D. You will need 2 of each of these, for a total of 4 bolts. These are both available at Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

I hope this is helpful. If I may be of further assistance please reply to this post.

Landell

Read More
Landell -
Sears Technician
December 05, 2011
Q:

LG washer light won't go off and to get it to work we are having to flip the breaker.

A:

Thank you for submitting a question to Manage My Life.

This is most likely being caused by an issue with the main control. The diagnosis of this issue will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Landell

Read More
Landell -
Sears Technician
October 16, 2011

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