Model #WHDSR315DAWW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Error Codes

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Question and Answers

Q:

Why won't my GE washer model WHDSR315DAWW drain?

A:

Check the drain for the washer to see if it is clogged. Check the drain hose for a clog or restriction. See if the washer will gravity drain by lowering the drain hose down to the ground with the end of it in a shallow pan or bucket. This will verify that the drain system is clear.

If the washer will gravity drain, then you could have a failed drain pump or a timer problem. See if you hear the drain pump running when the washer is attempting to drain. If the drain pump is running but will not drain, it may need to be replaced. Remove any water that is still in the washer. Unplug the washer and remove the front panel as shown in the image below. Check the wiring connections on the drain pump. Arrange towels to catch residual water and disconnect the hoses from the pump and check for clogs or damage. If you find a clog or restriction, clear it and reassemble and test the washer. If the pump is damaged or will not work it will need to be replaced.

You can order parts from the Sears PartsDirect website.

These tips may help you resolve this drain problem in your washer.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
April 29, 2009
Q:

GE Washer, Model # WHDSR315DAWW is Humming Mid-Cycle. Help!

A:

Thank you for your question and I understand your concern.

Having additional details would be most helpful. Did you replace the drain pump because it was not draining or because it was not draining all the water? The mildew smell is not likely due to the pump unless it was not draining all the water due to a restriction in the tub to pump hose or in the drain hose between the pump and standpipe. Was it humming in mid-cycle before you replaced the drain pump?

When the washer begins to hum in mid-cycle does the washer motor stop running; or has the water drained out and then the drive motor starts humming instead running and spinning the basket?

Please reply to this post with additional details so that I can have a better understanding of the symptom

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Joey S -
Sears Technician
August 05, 2011
A:

Tom: We can run the washer in spin with the lid open if you have a strong magnet. You could place it in the right front corner area of the main top to trip the lid switch. When the motor is humming, rotate the basket by hand and see if it will start spinning. If you are not able to spin the basket by hand then that’s likely why the motor is humming. It could have a bad or gummed up tub bearing or it could have something stuck between the spin basket and the bottom of the tub causing friction preventing the basket from spinning. You said you have to turn the timer to finish the load. Are you saying by turning manually turning the timer it will spin?

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Joey S -
Sears Technician
August 05, 2011
A:

Tom: Based on your reply it sounds like it is a timer issue if you can manually addvance the timer to spin and it will spin.

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Joey S -
Sears Technician
August 08, 2011
A:

Tom: The timer would have to removed and replaced; it can not be repaired. You could likely replace the timer yourself. To access the timer; disconnect the power cord and then remove the 4 screws located across the top of the control panel and tilt it over forwards. To remove the timer knob look behind the knob for a u-clip. Pull the u-clip off the shaft before pulling the knob and dial off the timer shaft. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: [Sears Home Services | http://www.searshomeservices.com?sid=MMLxexpertxmerch] .

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Joey S -
Sears Technician
August 08, 2011
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Q:

water leaking---fills to overflow---won't advance to next cycle...model# whdsr315daww

A:

 Thank you for your question and I understand your concern.

Based on the symptom of the tub overfilling, the water level pressure switch will need to be replaced. If the water level pressure switch does not trip in order to shut off the water, the timer will not advance. I'm not so sure it needs a timer at this time. I would just replace the water level pressure switch first and see it continues to overfill. Also, make sure the basket is empty of water before connecting the air hose to the water level pressure switch or it will overfill.

To access the timer and pressure switch; remove the 4 screws along the top of the control panel and pivot the top of the control panel down.  

In order to replace the tub seal, the tub will need to be taken out and flip over to access and replace the seal. This will require removing the agitator, basket and the tub and gear case.

I added an image of the tech sheet below which should also be located inside the control panel or behind the front panel. It will have the basic procedure for removing the gear case. 

Be sure to disconnect the power cord and water supply before servicing.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.


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Joey S -
Sears Technician
February 15, 2013
A:

Bruce: Based on your details, I suspect the the washer is overfilling and is either splashing over the tub when agitating or it's overfilling over the edge of the tub. I would replace the water level pressure switch at this time. You should not need any other parts. Be sure to have all the water drained from the tub before installing the pressure switch.

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Joey S -
Sears Technician
February 21, 2013
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