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7-yr old Kenmore fridge only produces 28 deg in freezer and 55 deg in refrig. Lately has frost on freezer rear wall. Anything I can do w/o a service call?


Thank you for your question.

I am sorry that your defrost cycle is not working on your refrigerator.

  • One thing you can do to temporarily get you to have the right temperatures again is to shut the unit down and open the freezer door and remove the food and remove the shelves and back panel of the freezer and use a hair dryer to thaw the ice and frost off of the evaporator. This is just a temporary fix and will last only a few days.

  • The problem is in one of the components of the defrost cycle. They comprise of a heater that melts the frost, a thermostat that stops the defrost heater after about fifteen minutes into the thirty minute cycle and depending on you refrigerator some kind of timing device the puts it into defrost and brings it out of defrost.

  • It could be any one of these components. Sometimes when you get it defrosted you may be able see if the glass tube heater is broken, if it has that style.

You will need a volt/ohm meter to check the circuit for the failed component.

If you are going to try to fix this your self I will need the complete model number to help you further. Please include this in the link and I will be happy to help.

I hope this will help.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
November 17, 2010

fridge temp 55 degrees!


Thanks for providing that model number.

When the refrigerator door was left open overnight, it could have caused a build-up of frost on the evaporator that is blocking the air flow through the refrigerator. I recommend that you check the inside back wall at the bottom of the freezer for frost or ice build-up. If you see frost in this area, I recommend that you unplug the refrigerator and remove the cover in front of the evaporator (bottom part if the back wall inside the freezer). You will likely see if the evaporator fins covered with ice and frost. Use an air gun or hair dryer on a low heat setting to manually defrost this area. Be prepared for water to overflow the defrost drain pan under the freezer if there is a large amount of ice on the evaporator. Once you defrost this are, reassemble the refrigerator and see if the fresh food section will cool properly.

If you still have problems or see no apparent signs of excessive frost on the evaporator, then you could have a problem with the air circulation through the refrigerator. Check to see if you detect any air flow through the damper vent at the top part of the wall between the freezer and refrigerator. Frost could also form in this area and block the vent or prevent the damper from opening to provide cool air into the fresh food compartment. If you detect this type of problem, you can try to manually defrost this area. If that does not help, then you will likely need to have a service technician diagnose and repair the refrigerator. Here is a link for the Sears Service website: Sears Home Services .

If you need more help with this cooling problem, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
December 11, 2010

Which orifice is the LP orifice, #43 or #55?


The #43 orifice is the Natural gas orifice. I added the instructions below on how to convert to LP so you will need to reverse the procedure to convert it back to Natural gas. The #55 is the LP orifice.

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Joey S -
Sears Technician
March 09, 2010