Model #U6473-900 HOOVER Vacuum, Upright

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Question and Answers


Hoover vacuum U6473-900 is not self-propeling. please help.


I understand how frustrating it can be with having a non working Vacuum. I have taken the time to research on the Manage My life website and have located a link that is similar to your issue. While you are waiting for a detailed reply from an expert I have attached the link below. Hope this is of help!!

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Priscilla V -
September 29, 2011

Thank you for your question on why the vacuum cleaner will not self propel anymore.

There could be a couple of reasons for this.

Check that the handle is not in the locked no drive position.

One is the drive belt. Another may be the belt tightener arm is broken, and the cable that you move with the handle for forward and backwards is broken.

To find out what the problem is you will need to flip the vacuum over there should be 4 screws that secures the cover over the roller brush Then with your fingers on both sides of the top cover pull up and off.

This should expose all the belt drives and idler arms for the drive system.

I am going to give you a Utube video that should help with the removal of the lower plate and the belt drive system.

Hoover repair video .

Please let me know what you have found and we can continue to troubleshoot with this information.

Sam A.

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Sam A -
Sears Technician
October 01, 2011
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