Model #TPH21PRSABB GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Freezer Food Door
    3 Results
  • Freezer Section
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Unit Parts
    3 Results
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Error Codes

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Question and Answers


Problems with ice machine flap TPH21PRSABB

A: is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using!

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Yadira B -
July 02, 2013

Thank you for using I'm sorry for the issues you are having with this GE dispenser, I know how frustrating that can be.

It definitely sounds like an electrical issue, and could even be a crossed connection somewhere in the mix. Have you done any repairs or replacements on this dispenser in the past?

The most logical component to focus on would be the two switch control board, which is item 39 on the freezer door schematic. We are describing it as a Module Time Delay, but that is the board where the connections connect to. If the board had a short or had a cross on the connections, that could cause that issue.

I have added links below for the part and the schematic for the freezer parts. Just click the blue link below to be directed to the PartsDirect page where you can purchase the parts needed to make the repair.

Freezer Door Schematic for model TPH21PRSABB

Two Switch Control Board for model TPH21PRSABB

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If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using

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Desirea -
Sears Technician
July 02, 2013
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