Model #TEDS740JQ1 ESTATE Residential Dryer

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Question and Answers


My Whirlpool Estate Dryer won't dry. Model TEDS740JQ1


Thank you for your question and I understand your concern.

The heating element requires a 220 volt power source in order to heat. If one of the two house circuit breakers dedicated for the dryer has tripped; the dryer will run but it will not produce any heat. Locate the two house circuit breakers dedicated for the dryer and reset both circuit breakers. Flip both circuit breakers OFF and ON 2-3 times and then start the dryer and see if it heats. If it does not heat, the voltage supply should be measured and confirmed. NOTE: I do not recommend measuring the voltage supply unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your dryer.

The voltage should be measured at the back of the dryer where the power cord attaches. The voltage is measured with a voltage meter across the two outside terminals at the terminal block. If it measure 220 volts, the most likely failure is an open "thermal cutoff" or possibly a break in the heating element.

The thermal cut off and the heating element can be accessed and tested from the back of the dryer. NOTE: Disconnect the power cord from the power source before removing the panel from behind the dryer.

The thermal cut-off can be disconnected and then tested for continuity with an Ohm meter. The thermal cutoff is located near the top side of the heating element housing. It will have a red wire and red wire with a white stripe connected to it.  If the thermal cut off does not measure continuity, it has failed and it will need to be replaced with the thermal cut off kit. The thermal cut off kit will include the thermal cut off and the high limit thermostat. You can look up and order parts at Searspartsdirect for Whirlpool dryer model TEDS740JQ1.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

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Joey S -
Sears Technician
November 11, 2013

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