Model #SC95E-7-W CLIMETTE/KEEPRITE/ZONEAIRE Package Units(both units combined)

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Question and Answers

Q:

Our Kenmore Eleite Ultra Wash HE dishwasher has been running for about 7 hours now. I selected the Smart Wash w/ Sani-rinse. I know it shouldn't be taking thi

A:

Seven hours for a cycle is excessive. Most of the Kenmore Elite UltraWash HE dishwasher will finish the longest cycle with maximum thermal hold times in at least 2 1/2 hours. You could have a problem with the control board in the dishwasher. I recommend that you cancel the cycle. Shut off the house circuit breaker for the dishwasher to completely disconnect electrical power. Leave the power off for 5 minutes. Reset the breaker and see if the dishwasher will work normally.

This may reset the control board so that it works normally. If not, the dishwasher will probably need to be examined by a service technician. Here is a link for the Sears Service website: Sears Home Services .

If you need more help, reply with additional details and the full model number of your Kenmore Elite HE dishwasher.

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Lyle W -
Sears Technician
February 24, 2011
Q:

How do I repair my Kenmore washer model 110.26914690 that is not filling properly?

A:

The water level pressure switch is the component that detects the water level and stops the fill. According to your symptoms, this component is not properly detecting the water level. Replacing this component should fix your water level problem in the washer. You can order this part from the Sears PartsDirect website. The part number for the pressure switch is 3366845.

To replace the pressure switch, follow these steps:

  1. Unplug the washer to disconnect electrical power.
  2. Pull the knob off of the front of the water level pressure switch on the console.
  3. Remove the plastic end cap from each side of the console as shown at the top of the first image below.
  4. Remove the screw that you will find under each end cap that secures the console to the top washer panel.
  5. Pull the console slightly forward and then flip it up and back into the service position (see first image).
  6. Follow the procedure in the second image below to remove the water level pressure switch from the console.

Reverse the procedure to replace the pressure switch and reassemble the washer.

Test the washer fill to see if this corrected the problem.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
March 17, 2010
Q:

Need software update for my Kenmore sewing machine 19000 Model # 385.93200 so it will work with Windows 7. Is this even possible?

A:

Thank you for your question on the software upgrade for you 19000.

I do not think that you can upgrade that model but just to be sure I have a call into the software customer support group at the manufacturer.

I have not heard back from them yet.

I will save this call and contact them again on Monday the 19th.

Thank you for your patience on this software matter.

Sam A.

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Sam A -
Sears Technician
September 16, 2011
A:

Update on the 19000 software upgrade. It has been confirmed by the manufacture what I had thought, in that your 385.190000 cannot be up graded to Windows 7. I am sorry that this is the case. That machine was one of the early electronic models and was not build with that ability. However my wife has discovered over the all these years we have had the machine that it is her favorite for quilt piecing since it has done over 375 quilts tops and top stitching. I hope you will continue to use Kenmore branded sewing machines. Sam A.

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Sam A -
Sears Technician
September 23, 2011
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