Model #NHP024AKA1 ICP Air-conditioner/heat pump(outside unit)

  • Heat Pump
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heat pump does not run


Having the heat pump working is very important. I found some information for you that I am hoping will help you with the heat pump. I am adding the link below to help you with your question while you wait for your expert response. it may take 24-48 hours. I do hope that this will help you out.

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Marc H -
May 27, 2012

Thank you for your question. I'm sorry you're having this problem with your heat pump. The heat pump needs 240 volts to run. If there is only 120 volts at the breaker, it indicates the breaker has tripped or has failed. An electrician may be needed to check the breaker.

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Scott D -
Sears Technician
May 29, 2012
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