Model #MSP-15E CITIZEN computer/printer

  • General Assembly Msp-15e
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  • Carriage Mechanism Msp-15e
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  • Paper Feed Mechanism Msp-15e
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  • Lower Case Msp-15e
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Question and Answers


I have range Kenmore Elite mod # 790.99019100 that i replaced the front burner part 15E, and still doesn't heats up, what could be the problem?


Thank you for your question and I understand your concern.

It could have a faulty burner control (UIB) or a faulty surface unit control board/power board. I added an image below of the wiring diagram and system diagram to reference. In order to diagnose the failure will require making voltage measurements and if you do not have experience and feel safe and confident in doing so, I strongly suggest calling a service technician to diagnose and repair your range.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 16, 2012