Model #KSRB22FKSS04 KITCHENAID Side-by-Side Refrigerator

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  • Refrigerator Shelf Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Icemaker Parts
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Question and Answers


temperature of both compartment of refrigerator drop and now is warm. KSRB22FKSS04 Kitchenaid Side-by-side refrigerator


Thank you for being Sears’ valued member and for contacting with your question about your KitchenAid refrigerator model KSRB22FKSS04. I am so sorry it has stopped cooling. I know that for food safety you want to get this working again as quickly as possible. I will be happy to help you with this.

Your question did not indicate if any parts are working in the refrigerator. Do the fans work? Does the compressor run?  Have you looked at any parts to check for damage? I recommend you start by determining if the compressor is running or not.

If the compressor is running, the problem is probably in the seal system or with the compressor. It could have a low charge, a restriction or the compressor may not be pumping properly. These checks would need to be made by a technician.

If the compressor isn’t running, the problem could be the start device, the compressor itself or the condenser motor. If the motor is not running and the compressor is very hot, the motor will most likely need to be replaced. If the motor is running but not the compressor, it can be difficult to determine if the problem is with the starting device or the compressor. If the starting device is burnt or if it rattles when shaken, it will indicate the starting device has failed. The technician will have a kit and meter which is attached to the compressor, to determine if the compressor or starting device has failed.

Because most of these checks need to be completed by a technician, I recommend setting up service. To schedule an appointment go or call 1-800-469-4663. I hope this answers your question. Thank you for choosing Sears, we appreciate your business.


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Rachel Morgan -
Sears Technician
October 25, 2014

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