Model #HT-DS1860 SAMSUNG Home Theatre

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Question and Answers

Q:

WFW9400SUOO - Whirlpool Duet Ht

A:

You could have a problem with the user interface control board in the console. A number of other problems could also cause your problem. Here is a link for a previous answer that describes some advanced troubleshooting for that problem: How do you properly diagnose the cause of the F70 error code in a Kenmore HE5t washer? .

If you determine the cause of your failure and need parts, you can order them from this page: Whirlpool Duet HT Washer Model WFW9400SU00 Parts . Be sure that you unplug the washer before accessing internal components.

If you need more help, reply with additional details and we will assist you further.

This can be a difficult failure to diagnose and repair. If you get to the point where you need to have a service technician diagnose and repair thi, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
July 23, 2012
Q:

Why is my Kenmore Oasis HT is not filling properly?

A:

I understand your concern. Based on your symptom it may have a faulty water valve assembly. Since you did not clarify which water temperature you’re using, it may be on the automatic temperature control (ATC) setting in which the control will toggle between hot and cold while it's filling. Since it begins to fill and then stops, it likely has a faulty water valve. I added a couple of images with instructions how to test the water valves and thermistor below. Note: Disconnect the power cord from the power source placing the console in the service position.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 18, 2010
Q:

Whirlpool duet sport "ht" not always spinning out

A:

Thank you for submitting a question to Manage My Life.

The first thing I recommend that you do is run the diagnostics. I am including this information from the tech sheet in the images below. This will show you the stored error codes and then perform an automatic test. There is also a description of the error codes as well as checks for each one.

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed. I am looking forward to assisting you again in the near future.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Landell

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Landell -
Sears Technician
October 17, 2011
A:

I would run a couple of cycles to see if the error code comes up or the unit fails. If the washer gives either error follow the troubleshooting for that error on the tech sheet I gave you. If the troubleshooting does not resolve the issue, the remaining checks will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have a meter and are confident in your ability to safely perform these checks, reply to this post and I will be happy to assist you further. Landell

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Landell -
Sears Technician
October 18, 2011
A:

Tom, Since the F01 was shown in history 3 times, I would begin there. Check the wiring and connections at the CCU (Central Control Unit) and then if no issues are found, replace the CCU. Since the washer will run diagnostics without failing, but will not run a regular cycle, we must assume this is a programming issue. The only other things that can be checked will require a meter as I mentioned in my last post. Landell

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Landell -
Sears Technician
October 19, 2011
A:

Tom, Unplug the washer. The drain pump should ohm around 12. You need to ohm this from the CCU with the wires disconnected. If the drain pump does not ohm around 12 ohms, ohm the drain pump at the pump. If you read around 12 ohms check the wires and connections. If the drain pump does not ohm correctly, replace the pump. If the drain pump ohms in range, you will need to locate MS2 on the CCU (see image below). Set, but do not start, the washer in a drain spin cycle. Place your meter leads on MS2 and press start. You should see a flash of 120vac when you press start. If no voltage, replace the CCU. If you get voltage, check MS2 the exact same way at the MCU (Motor Control Unit). If no voltage, then ohm the wires between the CCU and the MCU. If you get the 120vac for a second, replace the CCU. You will most likely need to replace the CCU. I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. Landell

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Landell -
Sears Technician
October 19, 2011
A:

Hi Tom, I have not seen the user interface cause the F01 or the F25 error. The user interface containing the electronics is inside the console. The console with the buttons is merely plastic and articulates with the user interface. The console may show signs of wear without affecting the user interface functions. Typically the unit will be hard to start, not change cycles, beep erratically, or have LEDs that do not light when it is bad. I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. Landell

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Landell -
Sears Technician
October 23, 2011
A:

Tom, We will need to see if the new CCU is sending voltage to the MCU. Set, but do not start, the washer in a drain spin cycle. Place your meter leads on MS2 at the MCU and press start. You should see a flash of 120vac when you press start. If you have 120vac, stop the cycle and move to MI3 pins 1 to 3, (three blue wires, the outside pins). Set your meter to DC. This should be approximately 5VDC as long as the washer is plugged in and lit up. If either of these voltages is not present check the wires and connections between the CCU and MCU (MS2 and MI3). If the wires and connections appear good, check the same voltages the same way at the CCU. If you have voltage at the CCU on MS2 and MI3 but not at the MCU, you will need to replace the harness. I hope this is helpful. Check the things I have covered here, and if I may be of further assistance as more details become available, please reply to this post. Landell

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Landell -
Sears Technician
November 06, 2011
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