Model #HDB827-02 HOTPOINT Dishwasher

  • Tub
    3 Results
  • Motor-pump
    3 Results
  • Front/control Panel
    3 Results
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Troubleshooting

Question and Answers

Q:

what is error code F 02 mean

A:

Thank you for your question and I understand your concern.

The "F02" fault code displays when the drain time exceeds 8 minutes. This can happen if the drain pump filter is restricted or if there is too many suds due to the wrong type of detergent being uses or too much detergent being used.

I added an image below showing how to access the drain pump filter. NOTE: Be sure to have all the water removed from the tub before removing the drain pump filter. You will also need to disconnect the power cord from the power source before removing the front lower access panel.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 05, 2011
Q:

washer shows sudz or 02 code

A:

Thank you for your question. I am sorry you are having a problem with the washer. The F2 error code is a drain problem. First, I recommend cleaning the debris filter in the drain pump. I have provided you with an image below showing how to access the drain pomp and the filter. I recommend placing a few old towels down to soak up the water that will come out of the pump when the filter is removed. Once the filter is cleaned reassemble the washer and check the operation. If you still have problems and are using HE detergent please continue on to the following instructions.

If the drain pump runs or hums, you know it is getting voltage. If the pump just hums, there is something jammed in the pump. You can unplug the washer and remove the pump. The motor can be removed from the filter housing to clean out debris. The motor is mounted with 3 or four screws. I have often done this instead of replacing the pump. Check the vanes of the impeller. If they are broke, you have to replace the pump. The pump comes complete with the filter housing. If the vanes of the impeller are ok just make sure the seal is in position before you secure the motor to the housing. Then retest the washer if the washer drains you have saved yourself the cost of the pump and labor.

If the drain motor runs but does not pump the water out I would suspect the vanes of the impeller are broken or the hoses are plugged. If the washer has water in it, you can check for plugged hoses by connecting the drain hose to a wet/dry vac. If the vac drains most of the water, you know the hoses are clear and you have to replace the pump.

If the drain motor does not run, you have to check for voltage at the drain motor. Only check the voltage to the drain motor if you know how to safely do so. Put the washer into a drain, spin cycle, and carefully check for 120 volts ac at the drain motor. If you have 120 vac you need to replace the pump. If you do not have 120 vac to the pump, the problem is in the wiring or the machine control board. If the washer is draining all the water and giving the F2 error code, I suspect the pressure switch has failed. The contacts in the switch can stick together and cause the same problem. To check the pressure switch first unplug the washer and remove the top of the washer. Locate the pressure switch and check the wire connector. It should be firmly seated on the pressure switch. Then carefully plug the washer in and start a drain and spin. Once all of the water is drained, the basket should start to spin. If the basket does not spin, tap the presser switch with the handle of a screw driver. This may break the contacts loose in the pressure switch and start to spin. If the basket spins, you need to replace the pressure switch.

If you have any problems, please let me know by replying below with the model number and more details.

Here is a link to order any parts you need. Sears Parts Direct . If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

Read More
Mark T -
Sears Technician
January 07, 2012
A:

Thank you for your question. I am sorry you are having a problem with the washer. The F2 error code is a drain problem. First, I recommend cleaning the debris filter in the drain pump. I have provided you with an image below showing how to access the drain pomp and the filter. I recommend placing a few old towels down to soak up the water that will come out of the pump when the filter is removed. Once the filter is cleaned reassemble the washer and check the operation. If you still have problems and are using HE detergent please continue on to the following instructions.

If the drain pump runs or hums, you know it is getting voltage. If the pump just hums, there is something jammed in the pump. You can unplug the washer and remove the pump. The motor can be removed from the filter housing to clean out debris. The motor is mounted with 3 or four screws. I have often done this instead of replacing the pump. Check the vanes of the impeller. If they are broke, you have to replace the pump. The pump comes complete with the filter housing. If the vanes of the impeller are ok just make sure the seal is in position before you secure the motor to the housing. Then retest the washer if the washer drains you have saved yourself the cost of the pump and labor.

If the drain motor runs but does not pump the water out I would suspect the vanes of the impeller are broken or the hoses are plugged. If the washer has water in it, you can check for plugged hoses by connecting the drain hose to a wet/dry vac. If the vac drains most of the water, you know the hoses are clear and you have to replace the pump.

If the drain motor does not run, you have to check for voltage at the drain motor. Only check the voltage to the drain motor if you know how to safely do so. Put the washer into a drain, spin cycle, and carefully check for 120 volts ac at the drain motor. If you have 120 vac you need to replace the pump. If you do not have 120 vac to the pump, the problem is in the wiring or the machine control board. If the washer is draining all the water and giving the F2 error code, I suspect the pressure switch has failed. The contacts in the switch can stick together and cause the same problem. To check the pressure switch first unplug the washer and remove the top of the washer. Locate the pressure switch and check the wire connector. It should be firmly seated on the pressure switch. Then carefully plug the washer in and start a drain and spin. Once all of the water is drained, the basket should start to spin. If the basket does not spin, tap the presser switch with the handle of a screw driver. This may break the contacts loose in the pressure switch and start to spin. If the basket spins, you need to replace the pressure switch.

If you have any problems, please let me know by replying below with the model number and more details.

Here is a link to order any parts you need. Sears Parts Direct . If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

Read More
Mark T -
Sears Technician
January 07, 2012
See more answers
Q:

Ignitor for Bosch Model HGS435UC/02

A:

Thank you for your question and I understand your concern.

The problem very well could be the bake igniter. The bake igniter must glow red and it must pull enough current to cause the oven gas valve to open. If the bake igniter is glowing, I suspect the igniter is too weak to pull enough current to cause the gas valve to open. Replace the bake igniter and the oven should ignite.

If the bake igniter is not glowing, it could have a broken igniter, a faulty electronic oven control or possible a faulty oven safety valve. The igniter can be disconnected and tested for continuity with an Ohm meter. NOTE: Disconnect the power cord from the power source before servicing the range.

The bake igniter #492431 for Bosch model HGS435UC/02 can be ordered from Sears Parts Direct.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Read More
Joey S -
Sears Technician
July 05, 2012