Model #HDA105Y-72WH HOTPOINT Dishwasher

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Troubleshooting

Question and Answers

Q:

Should the top rack of my dishwasher stop halfway when being opened from the dishwasher?

A:

Thanks for sending those picture to clarify your question. In this situation, it appears that the upper rack is installed backwards. Try to remove the track stops at the front of the rails for the upper rack. This will allow you to pull that upper rack straight out. Reverse the direction of the rack and slide it back into the rails. Replace the rack stops. See if that fixes your problem. If you need more help, let us know.

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Lyle W -
Sears Technician
January 07, 2013