Model #GTR1040AS0 GIBSON residential washers

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Question and Answers


Washer not draining


Thank you for your question and I understand your concern.

It could have a faulty drain pump assembly or there could be a restriction/blockage in the tub hose, drain pump or drain hose. You will need to remove the lower access panel and listen to see if the drain will operate or not. If it runs, check for a blockage. If it does not operate, it could have a faulty timer or drain pump. The drain pump can be tested for resistance with an Ohm meter. It should measure approximately 15 Ohms plus or minus 7%. If it does not run, the voltage supply to the drain pump will need to be checked. NOTE: I do not recommend checking voltage unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your washer.

To remove the front lower access panel you will need to remove the screws along the bottom of the panel.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 16, 2012

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