Model #GSS25TSTBSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Question and Answers


Why is my GE refrigerator at 46 degrees when it is set for 34 degrees?


The proper way to test refrigerator temperature is to fill a glass with water and place it on the center of a middle shelf in the refrigerator side. Allow 24 hours for the water to cool and then check the temperature of the water. With the refrigerator side set at 34 degrees, you should be close to that temperature.

The model number that you submitted looks slightly off. I suspect that you have a GSS25TSTBSS instead of a GS25TSTBSS. The model number GS25TSTBSS is invalid. You may have just left out the second S.

If the refrigerator is not cooling properly, make sure that the air vents injecting cold air into the refrigerator from the freezer are not blocked (see air flow diagram below).

Check the refrigerator door seals for cracks or loose spots. Make sure that the flapper of the ice dispenser on the freezer door is shutting properly. Frost or warm air leaking into the unit could inhibit cooling in the freezer and or the refrigerator.

Look for excessive frost build up in the freezer, especially on the back inside wall. This could indicate an automatic defrost system problem. Poor air circulation into the refrigerator side could result.

Make sure that the light in the refrigerator is turning off by pressing in on the light switch to simulate the closing of the refrigerator door. If the light in the refrigerator stays on constantly, it could affect cooling.

If the above tips do not help, you could have a control problem or a failure of the damper assembly that regulates cold air entering the refrigerator from the freezer. I recommend calling a service technician to diagnose and repair this type of problem.

If you need more help, resubmit your question with additional details and the full model number of your refrigerator (after rechecking it).

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Lyle W -
Sears Technician

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