Model #GE-NMT1000 AIWA Rack System

  • Cabinet Parts
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Question and Answers

Q:

My washer fills and does nothing else, What's wrong?

A:

Thank you for your question and I understand your concern. If the washer will not begin agitating once the water level has been satisfied and if the washer will not operate in order to drain and spin then the likely failure is the lid switch. If the lid switch is not sensing the lid shut the washer motor will not operate. The lid switch is located underneath the main top. The main top can be hinged open by locating the two clips between where the top meets the front part of the cabinet. Use a thin putty knife to slip in-between and push inwards on the clip while lifting that corner and repeat on the other clip and hinge the top open. The lid switch can be disconnected and tested for continuity using an ohm meter. The lid switch is no longer available and there is no known substitute available.

NOTE: Disconnect the power cord from the power source before hinging the top open and testing the lid switch.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 07, 2011
Q:

remove agitator from washing machine.

A:

Joseph P. provided a link for a previous question that shows the procedure for removing that agitator. According to your comments on that thread, it looks like you were able to remove the agitator. We are glad to see that you got the agitator removed. Let us know if you need more help.

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Lyle W -
Sears Technician
May 24, 2011
Q:

My GE Refrigeration GSS25SGMBBS ice maker not making ice

A:

Make sure that the ice maker switch is on and that the level sensing arm is down and not blocked or hung up. If the switch was on, I recommend that you turn it off for 3 minutes to reset the control in the ice maker. Turn it back on and see if the ice maker will begin to work normally.

This refrigerator appears to have an electronic ice maker assembly. You can manually cycle it by flipping the shut-off sensor arm up and then back down 3 times (3 times only) within 15 seconds. The ice maker should then go through a harvest cycle and refill. If the ice maker does not cycle then you will probably need to replace that ice maker assembly (part WR30X10093). The image below shows how to replace that ice maker. Be sure that you unplug the refrigerator before accessing and replacing internal components. If the ice maker cycles but does not continue to cycle after that test then you will also need to replace that assembly. If the ice maker cycles but does not fill with water and you hear the water solenoid valve buzz, then you will probably need to replace that water valve assembly (part WR57X10032).

You can order parts from the Sears PartsDirect website. Be sure that you unplug the refrigerator before accessing internal components and replacing parts.

If you need more help, reply with additional details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
December 15, 2011