Model #GD25SFXHS04 WHIRLPOOL Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Air Flow
    3 Results
  • Controls
    3 Results
  • Icemaker
    3 Results
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Error Codes

Error Code:



Question and Answers


Ice Maker won't dispense ice GD25SFXHS04


Thank you for choosing and being a valued member. I can certainly assist you.

It sounds to me like your ice dispenser motor is not opening the ice door to let the ice come out of dispenser. 

1) Disconnect funnel by pulling
down and forward.
2) Insert a flat blade screwdriver
into side hole at the bottom of
the dispenser cover assembly
to remove it.
3) Hold the bottom side of the
dispenser cover assembly as
shown in the picture, and pull
and remove it.
CAUTION: When replacing the dispenser cover, be
careful that the lead wire in not exposed and the water
tube is not pinched by the dispenser cover, as shown in
the picture below.

1) Remove the dispenser cover.
2) Disconnect the wire harness.
3) Remove the funnel.
4) Replace in reverse order.

1) Separate the Housing of Cap Duct Motor.
2) Remove 3 screws to disassemble the motor.
- 13 -
1) Remove the dispenser cover and replace PCB with
dispenser cover.
2) Follow the steps in the pictures.
1) Remove 2 screws.
2) Disconnect the wire harness.
3) Replace the reverse order of removal.
3) When assembling a new Motor, always make sure of the Duct Door and Link to install the Motor.
4) Assemble 3 screws.
5) Connect the Housing.

EAU59551207 is the motor for the ice dispenser door. 

 You can also visit for parts, diagrams, and repair information.


If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.



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Natasha12 -
Sears Technician
June 24, 2015

How to replace water dispenser arm and how to remove front panel? GD25SFXHS04 Whirlpool Refrigerator



Thank you for choosing Sears Parts Direct. I can certainly understand how frustrating it can be when needing to replace the water dispenser arm on your refrigerator. I looked into the model number you have provided and I have found information that will assist you.
To replace the dispenser lever, will require removing the front cover to access the dispenser levers. I'm attaching a picture with instructions to remove the front cover.

Let me know if this helps. 

TThank you for your question. Have a great day.

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Natasha12 -
Sears Technician
January 15, 2014

I have a whirlpool gold side by side refrig model # GD25SFXHS04, mfr 11/00, had a compressor replaced 6 yrs ago and the symptoms are the same again, no cooling


It's such a disruption when a refrigerator fails... I understand all of the practical issues you are considering. Keep in mind that dry ice is an excellent preservative. It will keep food cold and frozen. I have provided a link below that will bring up a page full of different reports you can review to gain further knowledge. You will also receive an expert response within the next two business days. I hope this is helpful for you and have a nice morning.

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Henry -
October 16, 2012

Thank you for your question. I�m sorry you�re having this problem with the refrigerator. The life of a compressor can vary significantly but a good general time period would be 10 � 12 yrs. It first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make.

If the compressor is not running, it could be a problem with the starting device, the compressor itself or if the condenser motor is not running. If the motor is not running and the compressor is very hot, the motor will need to be replaced. If the motor is running but not the compressor, it could be a problem with the compressor or the starting device on the compressor. Sometimes it can be difficult to determine, which of these components has failed. Now, if the starting device is burnt or if it rattles when shaken, it will indicate the starting device has failed. If both of these checks seem ok, a technician will have a kit and meter, he can attach to the compressor, that will determine if the compressor or starting device has failed. Without this kit and meter, a chance can be taken to replace the starting device # 4387835 and capacitor # 4387764. If the compressor still won�t run or if it runs but then quits again, it will need to be replaced. I�m listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
October 17, 2012
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