Model #9611 Peerless faucet

  • Two Handle Washerless Lavatory Faucets
    3 Results

Question and Answers

Q:

I have 2004 Kenmore range model 9611. The door doesn't close all the way. The part on the left and right under the range needs replacing. What is the cost.

A:

I understand your concern and based on your symptom; both door hinges should be replaced. Your range will need to have the hinge kit installed. Each kit contains 2 hinges and 2 receptacles. Parts must be changed in pairs.

Without having the complete model number I can only provide an approximate cost of the hinge kit. The cost of the hinge kit depends on the model number. The cost can range between $43.25 and $47.99

The service fee is approximately $130.00 which includes the labor fee and the hinge kit is approximately $50.00.

I recommend calling Sears at 1-800-4MY-HOME or 1-800-469-4663 and setting up a service appointment.

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Joey S -
Sears Technician
November 05, 2010
Q:

Oven cooks slow

A:

Set the oven to the broil mode and see if the broil element heats properly. If not, then you could have a bad broil element, a failed electronic oven control board or a wiring failure in the circuit.

You can unplug the range and use a volt/ohm meter to check the resistance through the broil element if necessary. You should measure between 10 and 40 ohms of resistance through that circuit. It will likely measure about 20 ohms if it is okay. If the element is "open" (measures Ol -- open load or infinite resistance) then it will need to be replaced.

If the element is okay, you can check the wiring between the element and the electronic oven control board in the console (with the range still unplugged ). Remove the back panels on the range to access this wiring. The wiring diagram for this model is shown in the first image below. If the wiring is okay, then you will probably need to replace the control board if the broil element is not heating.

If the broil element is heating, I recommend that you check the bake element in a similar manner (with the range unplugged ).

If both of the elements are heating properly, you could have a problem with the oven temperature sensor probe if the oven is not maintaining the proper temperature. You can check the actual temperature in the oven using an oven thermometer. The actual temperature will normally cycle above and below the set temperature by as much as 40 degrees. You will need to take an average temperature over a 10 minute period after the oven is preheated and has cycled on and off at least 4 times. If the average temperature is nowhere close to the set temperature, then I recommend that you check the oven temperature sensor probe resistance. The second image shows how to access this probe if you see mounting screws in side the oven cavity. The third image shows how to access it if the mounting screws are on the back of the oven. The resistance of the oven temperature sensor probe should be around 1100 ohms at room temperature. I provided a temperature/resistance chart in the 4th image below.

If the resistance of the sensor probe is way out of range, then it will need to be replaced.

You can order parts from the Sears PartsDirect website.

These tips may help you resolve this oven problem in your range. If you need more help, reply with additional details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

If both elements are heating, you can

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Lyle W -
Sears Technician
November 15, 2010
A:

Here is the 4th image.

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Lyle W -
Sears Technician
November 15, 2010
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Q:

Electric range oven failure

A:

Thank you for your question and I understand your concern.

Based on your symptom and details I suspect the line two (L2) out relay has failed on the electronic oven control board. If L2 relay does not close and complete the line two voltage supply to the bake and broil elements, neither element will heat. Before removing and replacing the electronic oven control/clock assembly, disconnect the power cord from the power source and then check the bake and broil element for any signs of cracks or blisters. If one of the two elements happens to short out, it can take out the electronic oven control board. If both elements appear Okay, replace the electronic oven control and you oven will most likely operate again. The electronic oven control #316557118 for Kenmore range model 790.96112404 can be ordered from Sears Parts Direct. The oven control can be accessed and replaced from the rear of the range. Disconnect the range from the power source and then remove the panel from behind the console. The oven control is fastened by a screw in each corner. Remove and transfer one wire at time from the old to new control board.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
August 23, 2012
A:

Jo: The 316557118 is the correct part number for the electronic oven control/clock assembly. The #4 in the model number was a typo, it should have been a 7. The clock timer is the same thing as the electronic oven control. Sorry for the confusion.

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Joey S -
Sears Technician
August 23, 2012
A:

Jo: You're welcome and let me know how it goes with the repair. If you need any assistance; let me know. Thanks for using Manage My Life and have a great Labor Day weekend.

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Joey S -
Sears Technician
August 23, 2012
A:

Jo: It could be a faulty control board providing it is wired up correctly but not too likely. Do you hear the bake and/or broil relay making a slight click sound on the control board when started? If so, there could be break in the line 2 out circuit feeding the 110 volts to both bake and broil elements. A voltage meter will likely be needed in order to diagnose the failure. The control board must close the two relays in order to complete the 220 volts to the bake and broil elements. I added an image below with the wiring diagram and schematic. I would begin by checking the voltage across the terminal marked L2 out and terminal BK when set to bake. Then check across L2 out and BRL when set to broil. The control board also needs to have voltage at L2 in. Check across L2 in and L1 on the control board. It must measure 220 across L2 in and L1 and 220 across L2 out and BK when set to bake and across L2 out and BRL when set to broil. Note: I do not recommend measuring voltage unless you experience and feel safe and confident in doing so. Let me know what you find.

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Joey S -
Sears Technician
August 30, 2012
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