Model #9500 Bissell carpet cleaner

  • Proheat 2x
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Question and Answers

Q:

Kenmore Electric range Model # 665 9500 2102

A:

Hello Rose. Since that ribbon cable is damaged, that membrane key pad would need to be replaced. Your comments on the thread that Barbara H. posted in the above response seem to indicate that you are going to replace your Kenmore range instead of repairing it. If you change your mind, you can access the membrane keypad by first removing the clock control board as shown in this repair video: Kenmore Range Clock Control Replacement . You should see metal tabs similar to the ones shown in that video that secure that housing for the membrane key pad in the console. If you bend those tabs you should be able to remove that membrane key pad. It is unfortunate that we were not able to provide you with some detailed repair information before you damaged that ribbon cable. Keep us in mind for future repair help. We are always glad to assist you.

If you change your mind and need more help repairing the Kenmore range, let us know.

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Lyle W -
Sears Technician
October 17, 2011
Q:

I need to replace the hose assembly and detent pedal on a Bissell 9500 carpet cleaner. Must I disassemble?

A:

To replace the detent pedal and the hose you will have to separate the halves of the carpet cleaner. There are small parts that can fall out of position when you separate the halves.

Bissell has a phone number you can call for technical support. I recommend you call 1-800-237-7691 before separating the halves for instructions.

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Jimmy K -
Sears Technician
August 05, 2009
Q:

Why won't my Kenmore electric range model 9500/9200 go into the preheat mode and get up to the proper temperature?

A:

I recommend trying the broil function to see if the broiler element will heat. If not, then you could have a failed broiler element, a blown thermal fuse, a bad temperature sensor probe, a failed electronic control board or a wiring failure. The images below show technical information based on the general model number (9500/9200) that you submitted. If the broiler is not heating, then you can unplug the range and remove the back panel and check the resistance of the broiler element. You can also check the continuity through the thermal fuse. I also recommend checking the resistance of the temperature sensor probe. These checks should help you determine the cause of your heating problem if the broiler element is not heating in the broil function. A technician will normally perform voltage checks in addition to the above tests if necessary. I do not recommend conducting live voltage checks yourself. These types of checks are extremely dangerous. If you are not able to determine the cause of your heating failure using the above checks, then I recommend calling a service technician to diagnose and repair the range.

If the broiler element is working properly in the broil function, then I recommend checking the resistance of the bake element as shown below.

If all of the above components are okay, then you could have a wiring failure or an electronic oven control board failure. As noted above, a technician will normally need to perform live voltage checks to properly diagnose the cause of the failure if the above component checks do not help you to determine the cause of your heating failure.

If you need parts, you can order them from the Sears PartsDirect website. Use your full model number to access the parts list diagram for your particular range. The model number is likely on the frame just in front of the right front leveling leg. To view this area, pull the bottom drawer out. The range model number will be in a format such as 665.9500 . . .

I apologize for any delay in receiving your answer for this question and the previous question. We attempt to give every answer thorough and personal attention in order to give you the best chance to diagnose and properly repair your appliance if that is what you choose to do. This function of our website has recently become more popular and we are working hard to continue to provide the best answers possible to help you.

If you need more help, resubmit your question with additional details and the full model number of your Kenmore range.

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Lyle W -
Sears Technician
March 12, 2009