Model #917389340 CRAFTSMAN Walk Behind Lawnmower, Gas

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Mower pull rope hard to pull unless spark plug is removed


Good afternoon.... I can appreciate your desire to resolve this starting issue. I did locate a link that will discuss your situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your mower and have a nice day.

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Henry -
March 08, 2013

Thank you for your question.  I am sorry you are having a problem with the mower. A few things can cause this to happen. If you had hit something that stalled the engine, it could have sheared the flywheel key. When this happens, it is hard to start the engine and it will yank the starter rope out of your hand. To cure this, the flywheel key has to be replaced. If you did not hit anything and stall the engine the problem could be the valves are out of adjustment. If the valves are out of adjustment, the compression release does not work and it will be hard to pull the rope. I found a video that shows how to set the valves. Click on this link to watch the video.  I hope this is helpful. Please let me know if you need further assistance. Here is a link to order any parts you need.Sears Parts Direct     If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears  technician.  Here is a link that will provide the nearest drop-off locations:  Sears Home Services   Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
March 11, 2013
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