Model #917377520 CRAFTSMAN walk behind lawnmower, gas

Question and Answers

Q:

Top Handle does not move bottom handle

A:

Thank you for your question.

I am sorry you are having a problem with the mower. The upper handle is bent where it meets the lower handle I recommend replacing the upper handle. You can order the handle from our parts website: Sears Parts Direct . When installing the new handle put the bolts in from the outside and the knobs on the inside. The curved head of the bolt will support the handle more than the knob will.

Please let me know if you need further assistance on the repair of the lawn mower.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
May 27, 2011
A:

Before you purchase the bolts and knobs, I recommend looking at the any of the upper handles they have in stock. You will notice the section where the blot and knob go is curved to fit around the lower handle. The tight fit of the curve to the lower handle keep the handle from pushing down. The bolt and knobs are there to hold the handle together not to keep the handles straight.

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Mark T -
Sears Technician
May 28, 2011
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