Model #917370720 Craftsman walk behind lawnmower, gas

Question and Answers

Q:

lawnmowewr gear sssembly

A:

Thank you for your question.

I am sorry you are having a problem with the mower. I will be happy to assist you. The mower has a drive gear on each side. These gears have a pawl that engages the gear. If the pawl does not engage, the wheel will not drive. I recommend removing the wheel on the side that does not drive. Then inspect the gear on the inside of the wheel. If the gear is fine, remove the pinion assembly. Inspect all the pieces and clean them with brake cleaner. Once the parts are cleaned, use the image below to reassemble the pinion. You can use some dry graphite to ensure smooth operation. After you have it reassembled, check the operation. If you still have a problem, I recommend replacing the pinion. The parts can be ordered from the following link. Craftsman mower parts



I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage My Life!

Mark

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Mark T -
Sears Technician
June 19, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the mower. I will be happy to assist you. The mower has a drive gear on each side. These gears have a pawl that engages the gear. If the pawl does not engage, the wheel will not drive. I recommend removing the wheel on the side that does not drive. Then inspect the gear on the inside of the wheel. If the gear is fine, remove the pinion assembly. Inspect all the pieces and clean them with brake cleaner. Once the parts are cleaned, use the image below to reassemble the pinion. You can use some dry graphite to ensure smooth operation. After you have it reassembled, check the operation. If you still have a problem, I recommend replacing the pinion. The parts can be ordered from the following link. Craftsman mower parts



I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage My Life!

Mark

Read More
Mark T -
Sears Technician
June 19, 2012
A:

Here is an image that will enlarge.

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Mark T -
Sears Technician
November 19, 2013
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Q:

Tryin to change the oil onthe mower. Whereis the oil frain? 917370720 Craftsman Mower

A:

Thank you for your question.

 

I will be happy to assist you with changing the oil. To drain the oil you need to first start the engine to warm the oil. This makes the oil drain faster and suspends debris in the oil. Then turn the engine off and remove the dipstick. Now remove the spark plug wire and tip the mower onto its side over a drain pan. The oil will drain out the dipstick tube. After the oil is done draining tip the mower back over and refill it with SAE-30 weight motor oil. The engine should take roughly 20 ounces. The image below contains the instructions for changing the oil. If you cannot see the image, I suspect you are viewing this question on our parts direct website. If this is the case, I recommend pasting the following address in your browser. http://www.managemylife.com/mmh/questions/344558-tryin-oil-onthe-mower-whereis-oil-frain-917370720-craftsman-mower It will take you to the site, to view the images.

 

I hope this is helpful. Please let me know if you need further assistance.

 

 

Thank you for using Manage my life.  Mark

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Mark T -
Sears Technician
May 12, 2013