Model #91193371690 Kenmore free standing, electric

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Question and Answers

Q:

Original symtem to the front burner was that it wouldn't all ways come on unless we wiggled it, wasn't making good contact. Then one day,

A:

Thank you for your question on the range burner not working.

The first problem you have solved with the new socket and new burner.

The problem is that the old one shorted out and welded the contacts in the burner switch together and now you will only have a high setting.

You will need to replace the burner switch as well.

The large burner switch part number is: WB23K5027 for about $54.00.

Burner switch part .

If you need help replacing the switch please let me know. Just make sure you turn the power off to the range before you take the front panel off to replace the switch. SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Please let me know how it goes.

Sam A.

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Sam A -
Sears Technician
November 19, 2011
Q:

We had a three second power loss. the power went off and then on. Now the oven and burners will not work The red light goes on and the clock works but that's it

A:

Thank you for your question and I understand your concern.

Based on your symptom it sounds like the range is not getting the 220 volts needed in order for the oven elements and surface elements to heat. The clock and red light operates off 110 volts and not 220. The voltage supply should be measured across the two outside terminals on the terminal block. The range must have 220-230 volts in order for the heating elements to work. NOTE: I do not recommend checking voltage unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your range.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
April 17, 2012

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