Model #867758140 KENMORE Furnace/Heater, Gas

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Question and Answers


I can not light up the furnace 867758140 Kenmore Wall furnace


Thanks for the information about your furnace model 867758140, I will be glad to assist you. You should use the direction provided to light the pilot on the furnace.  If the pilot lights but will not stay lit when the button id released then you should clean the pilot assembly and retry, if this fails replace the thermocouple. Always use safe practices when working with gas products,  turn off gas if removing any gas line  and inspect all line for leaks before using product.

If you are not getting gas to light the pilot check gas supply, turn valve all the way off and retry, if that fails clean the pilot tube and pilot assembly, and if you are still having a probe call for an experienced technician to come and diagnose the problem.

Should you need any parts here is a link to Sears Parts Direct. If you need more help reply with added details and I will be happy to respond.  

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

Ron H.

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Ron H -
Sears Technician
October 12, 2013