Model #831293230 Proform treadmill

  • Console/walking Belt/motor
    3 Results

Question and Answers

Q:

Treadmill runs slow 831293230 Proform Crosswalk 325x

A:

Thank you for your question. I am sorry you are having a problem with the treadmill. I recommend running the treadmill without walking on it. If the speed is still slow, I recommend checking the console setting. If the console is set of kilometers, it will read and run slow. The first image below shows how to switch it back to miles. If the console is set correctly, I recommend checking the calibration of the consol. The second image has the instructions for recalibrating the console. If the actual speed is slower than 10 mph, you need to remove the motor hood and adjust the potentiometer on the motor control. If you need to do that let me know I will give you the instructions. If the actual speed is correct, push the speed down and wait for the belt to stop. Then remove the key to save the setting. Now check the operation. I hope this is helpful. Please let me know if you need further assistance.  Mark

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Mark T -
Sears Technician
February 18, 2013
A:

Tim, I am sorry the images and links did not show up. I suspect you are viewing this question on our partsdirect site. For some reason we are having difficulties seeing images on that side. If that is the case please click on this link to be taken to our Manage my life webpage. Once there you should be able to see the images. To remove the motor hood you need to remove the 6 screws along the bottom edge. There are 2 on each side and 2 on the front. Once they are removed you can take the hood off. I hope this is helpful Please let me know if you need further assistance. Thank you Mark

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Mark T -
Sears Technician
February 22, 2013
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Q:

I have a Pro Form treadmill model 831293230. When I am using it, the motor will slow & stop. I get off and it goes. It is NOT slipping, and not OLD.

A:

I don't think the motor is bad. I think the walking belt needs lubrication. The motor controller senses the amp draw on the motor. If the belt is dry the motor draws extra amps. The motor controller lowers the voltage to the motor to protect the motor. This causes the motor to slow down and makes it easy to stop.

To test the belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill and dump you off on the floor. If you move and stop, the belt needs lubricating.

The part number for the belt lubrication kit is 219168. You can buy it at [www.searspartsdirect.com]. The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication.

Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply ½ the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller and lift the belt again and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

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Jimmy K -
Sears Technician
Q:

Have a proform 325x crosswalk treadmill that just stops after about 10 minutes of walking on it and wondering what the problem could be?

A:

Thank you for your question.

I am sorry you are having a problem with the treadmill. By what you have stated I suspect the treadmill motor is working to hard and over heating. When the motor over heats it can, cause the overload in the motor to open or it could trip the breaker. The most common cause for this is a dry walking belt. When the belt is dry, it causes the motor to work harder. To test the walking belt lubrication, do not turn the treadmill motor on. Set the elevation to the highest level. Stand near the front of the walking belt. Push yourself firmly toward the rear of the treadmill. If the belt is properly lubricated the belt will take you to the rear edge of the treadmill to the floor. If you move and stop, the belt needs lubricating. The part number for the belt lubrication kit is 219168. You can buy it at [ Sears parts direct | Sears Parts Direct . The cost is around $4.00. The application instructions should be in the package, but in case they are not here is how to apply the lubrication. Turn the walking belt until the belt seam is along the top of the front roller. Raise the belt on one side in the center of the walking board front to back as high as you can. Apply ½ the tube of lubrication to the walking board in a zig zag fashion moving from front to back. Move the belt until the seam comes up on top of the rear roller, lift the belt again, and put the rest of the lubrication on the walking board in the same manner. Turn the treadmill on and walk on the belt for 10-20 minutes. Walk all over the belt to distribute the lubrication evenly on the walking belt and board.

If the belt seems to be fine, the problem could be a motor control or a motor. Both of these parts can be expensive to replace. To be sure, I recommend having a service technician come out and diagnose the problem. you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please let me know if you need further assistance on the treadmill.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
February 01, 2012