Model #79640021900 Kenmore residential washers

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Error Codes

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Condition:

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Question and Answers

Q:

what are the symtoms of faulty motor sensor assembly,or how to test a motor sensor is good? 79640021900

A:

The motor will run at the incorrect speed or not at all if the sensor is defective. Here's a diagnostic test that will check the motor speed sensor: Kenmore 796 Washer Test.

If the sensor isn't working properly according to the diagnostic test, replace the motor speed sensor.

Unplug the washer before accessing internsal components.

If you need more help, let us know.

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
March 09, 2015
Q:

I have a Kenmore washer #79640021900 and I am getting an IE error code. Earlier today it overflowed from the soap drawer two times and flooded water

A:

Hi Julie,

Thank you for submitting a question to Manage My Life.

The IE error indicates that the correct water level (246) is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes. I am including the troubleshooting for this error in the images below. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here and if I may be of further assistance please reply to this post with details of what you find.

Landell

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Landell -
Sears Technician
April 24, 2012

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