Model #79578549800 KENMORE ELITE bottom-mount refrigerator

  • Ice Maker
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  • Case
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  • Freezer Parts
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  • Refrigerator Parts
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  • Doors
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  • Dispenser
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Question and Answers


I have noticed a lot of freezer burn on packages in the bottom freezer and the temperature is warm even though setting is at -2. Any suggestions?


Those links for previous answers point to defrost problems in those other refrigerators that are exhibiting similar cooling problems. You may have that type of problem in your refrigerator. You can safely store the food and then unplug the refrigerator for a day. Leave the doors open. This will manually defrost the evaporator if it does have excessive frost that is inhibiting air flow. Plug the refrigerator back in and see if it cools normally. If it does, then you could have a problem with that automatic defrost system. Reply with additional details if you need help diagnosing and repairing that type of failure.

If that does not help, then you could have a sealed system problem. I recommend that you have a service technician diagnose and repair that type of failure. Here is a link for the Sears Service website: Sears Home Services .

A failure of a sensor or a control component could also prevent the freezer compartment in that refrigerator from cooling properly. Reply with additional details is you suspect that you have that type of failure and you need more help.

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Lyle W -
Sears Technician
April 26, 2012

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