Model #79577543600 Kenmore Elite bottom-mount refrigerator

  • Ice Maker
    3 Results
  • Case
    3 Results
  • Freezer Parts
    3 Results
  • Refrigerator Parts
    3 Results
  • Doors
    3 Results
  • Dispenser
    3 Results

Question and Answers

Q:

Kenmore Elite refrigerator 79577543600 serial #707KR00086 79577543600

A:

That problem with the light fixture is a known issue that can be corrected. The electronic control board has a problem with the relay that controls the light in the refrigerator. 

The warranty for the refrigerator has been extended to cover that particular failure. I recommend that you call Sears at 1-800-469-4663 and schedule service. You will need to agree to pay for the service call to set up the service but once the technician examines the refrigerator and determines that the failure is covered, you should not be charged for the repair.

If you need more help, let us know.

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
February 21, 2014
Q:

Knemore Elite interior refigerator light will not turn off. 79577543600

A:

The agents on the phone that schedule service are not able to schedule the service unless you agree to pay the minimum charge for the service. Once you agree to pay the minimum charge, the service technician will visit your home and examine the refrigerator. When the technician physically verifies that the model and serial number of the refrigerator fall within the range for covering that failure, the service will be performed without charge. 

I recommend that you schedule the service and allow the service technician to repair the refrigerator.

If you have further questions, let us know.

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Lyle W -
Sears Technician
February 25, 2014
A:

The agents on the phone that schedule service are not able to schedule the service unless you agree to pay the minimum charge for the service. Once you agree to pay the minimum charge, the service technician will visit your home and examine the refrigerator. When the technician physically verifies that the model and serial number of the refrigerator fall within the range for covering that failure, the service will be performed without charge. 

I recommend that you schedule the service and allow the service technician to repair the refrigerator.

If you have further questions, let us know.

Read More
Lyle W -
Sears Technician
February 25, 2014
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