Model #79096612408 KENMORE Free Standing, Electric

  • Backguard
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  • Body
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  • Top/drawer
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  • Door
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  • Wiring Schematic
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  • Wiring Diagram
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Question and Answers

Q:

Kenmore electric range

A:

Thank you for your question and I understand your concern.

If none of the surface elements are not heating and the clock and oven is not working, it sounds like the range is not getting the proper voltage supply. The range must have 220 volts and neutral in order to operate and power up the clock/oven control. Since the top burners and clock is not working, I suspect the range has lost the line one (L1) voltage supply or neutral. I recommend locating the two house circuit breakers dedicated for the range and reset both breakers. Flip the breakers off and on 2-3 times and then see if the surface elements will heat and if the oven control/clock is powered up. If the surface elements and clock do not work, the next step is to verify the voltage supply where the power cord attaches to the back of the range. The voltage must measure 220 volts when measuring across the outside terminals and the voltage must measure 110 volts from the center terminal to each outside terminals. NOTE: I do not recommend measuring the voltage supply unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose the failure. It could have a burnt or loose wiring connection at the terminal block preventing the surface elements and clock/oven control from working. You could flip also flip the two circuit breakers off and then make a visual inspection of the power cord connections on the back of the range.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 17, 2012

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