Model #7909621440A KENMORE Free Standing, Electric

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Question and Answers


right front burner 7909621440A Kenmore Electric range


Thank you for being Sears’ valued member and for contacting with your question about your Kenmore range model 7909621440A. I am so sorry part of your dual element is not working. I will be happy to help you with this.

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. 

Start by checking the wiring between the element and the switch. Look for loose connections, damaged or broken wires and burnt marks. Replace any damaged parts. Remove any residue on the metal contacts with a clean, dry cloth before reconnecting the wires. Next you can check the switch for continuity with a multi-meter. Remember, this is a test with the power turned OFF. You will need to disconnect the switch so I recommend either marking the wires or taking a photo before you disconnect the wiring. With the switch in the on position you should have continuity and when it is in the off position no continuity. If the switch fails this test, the switch is bad. If the switch is fine then the element is most likely the issue. If necessary, you can also test the element. 

If you are not comfortable completing this repair, you can set up service at or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
January 14, 2015

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