Model #79078779402 KENMORE Free Standing, Gas

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Question and Answers


panel goes out 79078779402 Kenmore Gas range


Thanks for the inquiry and for using

I am sorry to hear about the intermittent panel, I know how frustrating that is to have occur.

I agree, the first thing to check would be the electrical ribbon from the control panel to the board. It may be loose or the contacts on the connector could need cleaning (A pencil eraser works well for cleaning the contacts).

Outside of a loose or corroded connector, if you've experienced a power outage/surge around the time the issue started, the control board or panel could be damaged and on it's way out. If the symptom happens more frequently than before, that could be a sign. In that event, we would recommend having a service technician come out and diagnose the issue with a multimeter to determine which component is at fault. That will ensure you don't spend money on unnecessary parts and that the repair will solve the issue. The boards are very sensitive parts, and can be damaged upon installation. Unless you have extensive electrical troubleshooting/repair experience, we recommend having a technician helps with the electronics.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, click here to be directed to the page to set up service. 

Let us know if we can be of any further assistance and thanks for using  

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Jeff Wallace Sr -
Sears Technician
November 14, 2013

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