Model #79078302011 Kenmore Elite free standing, gas

  • Backguard
    3 Results
  • Burner
    3 Results
  • Body
    3 Results
  • Top/drawer
    3 Results
  • Door
    3 Results

Question and Answers

Q:

Why can't I turn off my new oven?

A:

Thank you for your question and I understand your concern.

It would be very unusual for a gas oven to continue to heat after the oven operation has been turned off or canceled. If the bake or broil burner will not shut off and you see the bake or broil igniter glowing then it will need a new electronic oven control.

If it continues to heat after disconnecting the power cord then the oven gas valve has stuck open and the oven safety valve will have to be replaced. Turn the gas supply off in order to stop the oven from heating.

I must assume your range is less than a year old which means the repair should be covered under warranty.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
August 30, 2011