Model #79048763900 KENMORE Built-In Oven, Electric

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  • Upper Oven
    3 Results
  • Lower Oven
    3 Results
  • Doors
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  • Wiring Diagram
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Question and Answers


Kenmore electric double oven #79048763900: Still under warrenty. After self-clean cycle was used for the top oven, there are


The streaks in between the glass in the oven door are not normally covered by the warranty in most situations unless there is a defect in the oven door. That is difficult to determine without having a service technician physically examine the oven door. You indicated that this is the first time that you cleaned that upper oven. If you did not spill any substance down the vents in the door and you properly followed all of the directions for cleaning the oven, then the streaks could be caused by a natural discoloration of the glass (rainbow effect) or by smoke or fumes that migrated up through the oven door and condensed on that glass. Since the oven is under warranty, you should be able to schedule a service technician to visit your home and examine the range for a potential problem with that oven door. The cost of the technician to clean the oven door glass will normally not be covered unless there is some actual defect in the oven door. You can call 1-800-469-4663 (1-800-4MY-HOME) to arrange that service. The agents at that phone number will ask specific questions about the stains and will probably discuss the same issues that are shown above. If a technician needs to be scheduled based on your conversation with the phone agent, then the agent will arrange that warranty service.

If you want to clean that glass yourself, you can remove that oven door as shown in the image below. CAUTION: That door is heavy. Two people may be needed to safely lift it off of the oven frame. Place the oven door flat down on a padded surface. You can use the exploded parts diagram in that first image to carefully disassemble the door. Be sure that you reassemble the door properly. This information may help you clean that inner door glass if you want to attempt that procedure yourself. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
November 10, 2011

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