Model #7674-00-0 Indian weight system

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Question and Answers

Q:

Kenmore Elite microvawe 721.66463- touch screen panel is confused

A:

Thank you for your question and I understand your concern.

It will likely need the controller assembly part #4781W1M444A but replacing just the touch pad #383EW5A317D may resolve the problems. I strongly suggest calling a service technician to properly diagnose and repair your microwave. You might even consider replacing the counter top microwave rather than having it repaired.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
October 03, 2012
Q:

You did not answer my question. Go to the page and tell me which manual I use. Is it 00 or 01?

A:

I apologize for being clear. Use the manual or the 01 model.

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Jimmy K -
Sears Technician
April 25, 2008
Q:

What would cause C:00 to display and constantly beep on my washer while in operation?

A:

I do not have enough information but based on your details the control board is indicating that the washer has been put into the Diagnostic test mode but it would not be beeping. This is most likely being caused by the machine control board. I can't understand how it could actually complete a wash cycle while displaying C:00 while beeping. The C:00 displays when the washer is put into a diagnostic test mode. See image below. I recommend putting the washer into a diagnostic test mode following the instructions in the image below "Starting Diagnostic Test Only". It will automatically go through different various steps while the display changes from C:00 to C:01, C:02, C:03 etc. If it goes through all the steps and shuts off, the likely cause of the C:00 to display is most likely the machine control and it would need to be replaced.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
September 22, 2009