Model #72-3657-00-09 Tappan range (gas)

  • Cover Page
    3 Results
  • Splasher Control
    3 Results
  • Cooktop Parts
    3 Results
  • Lower Oven Door Parts
    3 Results
  • Broiler Drawer Parts
    3 Results
  • Control Panel
    3 Results
  • Upper Oven Door Parts
    3 Results
  • Burner, Manifold And Gas Control
    3 Results
  • Lower Body Parts
    3 Results
  • Upper Body Parts
    3 Results

Question and Answers

Q:

Kenmore Elite Oasis Mdl 28062 purchased 09/08/09

A:

Check the space underneath the washer for any foreign objects that could be in that area. This washer does not have a bottom panel or base. An object underneath the washer could be making the clicking sound.

The motor and rotor are not common failures on this type of washer. You will normally see error codes in the display and the washer will stop when those components are bad. You could have a problem with that outer tub bearing that is causing the clicking noise. With the washer powered off and empty, spin the basket inside the washer and see if it makes a clicking noise when it is rotating. Since you found no items between the basket and the outer tub, your likely problem is in the tub bearing if you hear a noise. You can check the motor by unplugging the washer and disconnecting the water supply hoses. Carefully lay the washer on its back to access the motor. The image below shows how to remove the drive motor. If you are comfortable with removing the motor, you can check that area for problems. With the motor removed, you can spin the basket to see if you still hear the ticking. If you do, then this would confirm your bearing failure unless you can find an item stuck between the basket and the outer tub that is causing this noise.

I checked your owner's manual and found that the outer tub and the spin basket are covered by a 10 year limited parts warranty. You can view the details of that warranty in your owner's manual. Here is a link for that manual in case you need it: Owner's Manual . If that bearing is bad, you would need to pay for the labor of the technician to diagnose and replace the outer plastic tub but you would not have to pay for the part. The labor would probably be around $180. Here is a link for the Sears Service website if you need to schedule service for that type of failure: Sears Home Services .

I hope that this information helps. If you need more assistance, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
April 28, 2011
A:

NOTE: Regarding the outer tub, there have been some improvements made in the service procedure for that outer tub bearing since this answer was posted. The outer tub bearing is now available as a separate component. It can be replaced using special tools that the Sears Service technicians now have been issued. The outer tub that is under a limited parts warranty no longer needs to be replaced when that bearing goes bad in many situations. That bearing kit costs around $80. The labor for the technician would cost around $140 (at this time). That labor would have been charged for the replacement of the outer tub even when the part was covered. This repair may wind up costing about $80 more than it would have when that previous answer was written. If the technician examines that outer tub and the entire tub needs to be replaced instead of just the bearing, then the tub would still be covered by the limited parts warranty. You would still need to pay for the labor of diagnosis and replacement (about $140 at this time). The technician is required to examine the tub and determine the parts that are needed and whether they are covered by the warranty. To repair that likely bearing failure, I recommend that you schedule service by a Sears Technician. You can call 1-800-469-4663 or click on the link that I provided below this response to schedule service.

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Lyle W -
Sears Technician
January 16, 2012
See more answers
Q:

we have an 09 Kenmore Elite model # 790974728042

A:

Thank you for your question and I understand your concern.

Based on your symptom and details it sounds like when the wires crossed and shorted it likely tripped the house circuit breakers dedicated for the range. If you have the power supply connected properly, locate the two house circuit breakers dedicated for the range and reset both circuit breakers. Flip both circuit breakers to the OFF position and then to the ON position 2-3 times and then see if the clock/oven control will power up. If it does not power up; the voltage supply will need to be measured and verified where it connects to the back of the range. The voltage should measure 220-240 volts when measuring across the two outside terminals at the terminal block. The voltage must also me measured across the center terminal to one of the outside terminals and then from the center terminal to the other outside terminal and it must measure 110-120 volts. NOTE: I do not recommend making voltage measurements unless you have experience and feel safe and confident in doing so; otherwise I strongly suggest calling a service technician to diagnose and repair your range.

I added a link to the Installation Instructions in order to check the power supply connections in case you do not have it.

If the voltage measurements are correct and you have the range connected properly, the electronic oven/clock assembly has likely failed.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
June 08, 2012
Q:

Why does the temperature control rise to 72 degrees in the timer mode on my window air conditioner?

A:

I referred to the technical information for this window air conditioner. It does not give me specific information on the operation of the temperature display or the timer mode.

I am not able to determine whether the temperature setting or the actual temperature is being displayed. If the actual temperature is being displayed, then your air conditioner could be operating normally. Even at a setting of 69 degrees, it would not be unusual for an actual temperature of 72 degrees to be measured by the air conditioner temperature probe. A few degrees above the setting would be normal.

If only the temperature setting is being displayed, then you could be experiencing a power failure to the air conditioner that is resetting the temperature to 72 degrees. The temperature resets to 72 degrees when the unit is initially turned on. The timer setting is not normally reset when a power failure is experienced. This could explain the reason for the temperature changing to 72 degrees in the timed mode.

You could have a control board issue that is causing this problem. I do not have enough specific information on this unit to give you an exact answer.

If you suspect that the air conditioner is not operating properly, I recommend getting it checked by a service technician.

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Lyle W -
Sears Technician
June 11, 2008