Model #72180404402 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

I have a Kenmore over the range microwave# 72180404402. I was cooking a potato, went outside, came back and there was smoke everywhere.

A:

The microwave probably has a blown fuse but I do not recommend that you try to access and replace that fuse yourself. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

NOTE: You may consider replacing the microwave instead of having it repaired. There are current models on Sears.com that cost less than $200. Here is one example: Kenmore 30" Microhood Combination, Stainless Steel .

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Lyle W -
Sears Technician
February 16, 2012

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