Model #72163764300 KENMORE microwave/hood combo

  • Door Parts
    3 Results
  • Controller Parts(1)
    3 Results
  • Controller Parts(2)
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts(1)
    3 Results
  • Interior Parts(2)
    3 Results
  • Installation Parts
    3 Results
  • Wiring Diagram
    3 Results

Question and Answers


Troubleshoot a microwave hood comb.


Thank you for your question.

I know it is frustrating when the microwave quits. If the unit blanks out completely when this happens I recommend checking the power at the outlet first. To do that, plug in a lamp in the other receptacle on the outlet. Then turn the lamp on and start the microwave. If the lamp blinks when the microwave turns off I recommend having an electrician come out and repair the outlet. If the lamp does not blank out I suspect there is something wrong inside the unit. I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 19, 2012

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