Model #72162642200 KENMORE Microwave/Hood Combo

  • Door
    3 Results
  • Controller
    3 Results
  • Oven Cavity
    3 Results
  • Latch Board
    3 Results
  • Interior Parts 1
    3 Results
  • Interior Parts 2
    3 Results
  • Installation
    3 Results
  • Wiring Diagram
    3 Results
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Question and Answers

Q:

Light in Microwave flickers & stays off... Model 72162642200 Serial 305KM01558

A:

Thank you for your question and I understand your concern.

Based on your symptom and details it sounds like a loose wire connection on the control board for the oven cavity light. It could also have cold solder joint on the oven cavity light relay where it's soldered to the circuit board. The relay is part of the control board. DO NOT attempt to access and repair your microwave.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
June 01, 2012
Q:

Microwave problem

A:

Thank you for your question and I understand your concern.

The part number you provided is the stir blade cover. It should not be removed and operated without the cover and stir blade in place. If you are able to remove and replace the stir blade cover from inside the oven cavity that should be a safe procedure. If removing the cabinet is necessary to replace the stir blade cover; you will need to call a service technician to remove and install the part.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous. Running the unit with a grease laden cover or with food splatters can cause the cover to get hot and melt. Be sure the stir blade and shaft is not damaged and that the stir blade rotates freely. The blade is used to stir the microwave energy when cooking or reheating foods.

I hope this is helpful.

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Joey S -
Sears Technician
July 13, 2012

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