Model #66561689102 Kenmore Elite microwave/hood combo

  • Control Panel
    3 Results
  • Door
    3 Results
  • Interior And Ventilation
    3 Results
  • Air Flow
    3 Results
  • Magnetron And Turntable
    3 Results
  • Cabinet And Installation
    3 Results

Question and Answers

Q:

Faulty Microwave.

A:

The magnetron will normally cycle on and off when defrosting. Check the power level setting in the regular heating mode. If the power is set at 100% and the magnetron is cycling on and off so that the microwave is not heating properly, then the unit will need to be serviced by a technician. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
October 27, 2011

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