Model #65SWX20B HITACHI Projection/Digital 42" and above TV

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Hitachi 65SWX20B double image


I know that it can be very inconvenient for you not to have your t.v working properly. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Yadira B -
October 14, 2012

Hello Ev,

I am sorry to hear that your television has a double image and I would like to assist you. I am assuming that the colors are not converging correctly and the double image that you are seeing is made up if the same image in different colors. There may even be a colored line across the image that has a bow to it. If this is the case, that is likely to be a Convergence IC failure and will require a technician to repair it. The TV will need two IC's and some resistors to be replaced on the circuit board. Sears Home Services is a link to the website to arrange a Sears technician to come and perform the repair, or you may call 800-469-4663 to arrange the service call.

If the TV does not look like what I have described above or if you have any other questions, please let me know and I will be happy to provide further assistance.

Jerry C

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Jerry C -
Sears Technician
October 16, 2012
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