Model #62538817003 KENMORE Water softener

  • Water Softener
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  • Brine Valve Assembly
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  • Valve Assembly
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  • Bypass Valve
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Question and Answers


reduced water pressure 62538817003 Kenmore Water softener


Salt Storage Tank 62538817003 Kenmore Water softener


Thank you for choosing SearsPartsDirect. I can certainly understand how frustrating it can be when your water softner is not working properly. I have looked into the model number you have provided and I have found information for you.

If you go to and click on troubleshoot and then flooded salt tank it will take you throgh the steps to fix the issue. 

Click here for troubleshooting. 

Let me know if this helps.

You can also visit for parts, diagrams, and repair information.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
June 30, 2014

Kenmore Water Softener; model #625.388170-03. My Water Softener is leaking around the rotary valve area.


Not having a water softener working properly can be very frustrating. Do some research on the site I came upon some information that can be very helpful to view I have posted the links below. Hope they help!

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maira -
December 31, 2012

You can click the first link to view the parts images for your softener. This will help give you an idea of what must come off in order to access the seals.

The 2nd link I've attached is a video showing how to replace the seals. He already has everything removed at the start of the video, but you can watch it to the end to see how everything is put back in place and then reverse that to remove everything.

Thank you for using Manage My Life!

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Wade_B -
Sears Technician
January 03, 2013
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