Model #59676504500 Kenmore bottom-mount refrigerator

  • Handles & Trim
    3 Results
  • Left Refrigerator Door
    3 Results
  • Right Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Ref Dr Storage & Center Hinges
    3 Results
  • Controls
    3 Results
  • Refrigerator Shelving
    3 Results
  • Interior Cabinet
    3 Results
  • Freezer Shelving
    3 Results
  • Evaporator Area & Rollers
    3 Results
  • Compressor
    3 Results
  • Cabinet Back
    3 Results
  • Ice Maker 61005508
    3 Results
  • Supplemental Information
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Why would my refrigerator not cool but my freezer freezes and even makes ice still?

A:

More than likely your refrigerator has failed to go into the defrost mode. If the refrigerator doesn't defrost the evaporator coils they get a heavy coating of frost on them and this cuts down the amount of air to the refrigerator section. You can check to see if this is the problem by looking at the grill in the rear of the freezer. If the grill has frost on it, it needs defrosting.

You can disconnect the power to the refrigerator and empty the freezer and remove the drawer. Remove the evaporator cover which is the panel at the rear of the freezer. Defrost the evaporator coils with a hair dryer. Don't use a sharp instrument to remove the frost or ice. The evaporator coils are aluminum and easily punctured.

This will make the refrigerator work for around 5 days until the coil frost over again. You will need a technician to diagnose and repair the problem.

If there is no frost on the rear grill in the freezer your damper control is probably not opening. The damper is located in the upper rear area of the refrigerator section. Remove the plastic damper cover and look at the damper door. If the door is not wide open, prop it open with a ball point pen or a pencil. This will make the refrigerator get cool until you can get the damper assembly replaced.

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Jimmy K -
Sears Technician
September 24, 2008

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