Model #59676269701 KENMORE ELITE Bottom-Mount Refrigerator

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Question and Answers


Frig not cooling, freezer is. 59676269701 Kenmore Elite Bottom mount refrigerator


Thanks for the inquiry and for using
Sorry to hear of the issue you are having with the refrigerator compartment warming, I know how concerning that is to have occur.
This type of problem is from reduced air flow to the fridge section. This could be caused by a few different parts to include: damper control, evaporator fan motor, defrost issue, or a control board issue.
The most likely reason for this will be the control damper. Another possibility will be, if it's not defrosting. Check for a thick frost buildup on the back wall in the freezer. As the frost gets thicker, the air flow to the fridge will be reduced. This is a defrost related problem. In this case, turn the unit off for a few hours to allow time for it to defrost. When it's cleared out, the unit will cool properly again for a few days. This will allow time to have a tech out to check it.
In situations like this where multiple parts are suspect, it's recommended to have a technician come out and test the components with a multimeter to determine the fault. 
If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope these suggestions help and thanks for using We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
June 18, 2014

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