Model #59650392000 KENMORE Side-by-Side Refrigerator

  • Refrigerator Door
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  • Freezer Door
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  • Facade Dispenser/elec Blanket
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  • Lights And Hinges
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  • Deli,shelves, And Crisper Assy
    3 Results
  • Freezer Shelves And Lights
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  • Cabinet Parts
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  • Evaporator,drain, And Rollers
    3 Results
  • Cabinet Back
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  • Water Filter Assy
    3 Results
  • Machine Compartment
    3 Results
  • Ice Maker, Control Assy
    3 Results
  • Ice Bucket Auger/ice Maker
    3 Results
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Question and Answers

Q:

Kenmore Refrigerator model #59650392000 side by side, ref. and frezzer not cooling 59650392000 Kenmore Refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the temp issues within the Kenmore refrigerator, I know how frustrating that is to have occur.
Since the refrigerator compartment derives all it's chilled air from the freezer, we need to identify this issue within the freezer to start with. 
There are multiple things that can cause the freezer not to chill properly. You could be low on refrigerant in the compressor, you may need to adjust the temp control, the temp control may be defective, a defrost issue, or the evaporator fan motor may not be working properly to circulate chilled air in the freezer and into the refrigerator. I would start by checking operation of the freezer's evaporator fan motor and checking the thermostat setting. 
These would be the most common causes for the freezer to start to warm, which in turn, causes the refrigerator section to follow suit.
There are a lot of checks to make in determining the issue. If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope these suggestions help and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
June 03, 2014
Q:

What cubic foot is my Kenmore 596.50392000?

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Barbara H. -
January 15, 2012
A:

Thanks for contacting ManageMyLife.com. I'm sorry, due to the age of your refrigerator the dimension information is no longer available. The best suggestion for this information would be to measure the unit exterior and compare those measurements to newer models.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
January 16, 2012
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Q:

ice maker

A:

Enjoying an ice cold beverage during the Summer time will definitely be in need when your dying of heat. Below I attached some linsk that will help you with your situation. I hope this helps!

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Jackie S -
June 17, 2011
A:

I put the jumper between L-V terminals and pressed the freezer door switch and did not get any water to come out. any other suggestion?

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steve -
June 17, 2011
A:

I provided some additional technical information for that ice maker in the images below. I recommend that you attempt to test cycle the ice maker by jumping the T and H contacts since you were able to jump the L and V contacts. (You may need to press in that light switch.) That should cause the ice maker to start the harvest cycle if it is getting power. If the ice maker cycles but does not fill with water, I recommend that you unplug the refrigerator and check the resistance through that water valve circuit. You could have a bad water valve or a wiring failure in that circuit that is preventing the ice maker from filling.

If the ice maker will not test cycle, I recommend that you check the power going to it with a volt/ohm meter. You should be getting 120 volts between red and white wires on the harness going to the ice maker. (You may need to press in on the light switch to measure voltage.) If you have power to the ice maker, you could have a blown thermal fuse on the internal ice maker wire harness (shown on the 4th image). NOTE: Use extreme caution when checking the live voltage going to the ice maker . If you are not completely confident that you can safely measure that voltage, I recommend that you have a service technician repair this failure. Here is a link for the Sears Service website in case you need it: Sears Home Services .

If that thermal fuse is okay, you will probably need to replace that ice maker assembly if it won't cycle.

You can order parts from the Sears PartsDirect website.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
June 18, 2011
A:

Here is the 4th image.

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Lyle W -
Sears Technician
June 18, 2011
A:

I checked the voltage at the harness and had 120v across red and white. tried to check resistance with jumper but got nothing. took the cover off and found there are no contacts at the points where the jumper goes. i poured some water in the ice maker and it froze and cycled out but did not refill with water.

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steve -
June 22, 2011
A:

You could have a different ice maker in the refrigerator than the one shown above. This fill failure could be caused by a bad module or a failed water valve. A wiring failure could also be preventing the ice maker from filling. You can UNPLUG the refrigerator and check the wiring connections on the solenoid water valve at the bottom of the refrigerator. Remove the bottom rear service panel to access that valve. If the wiring connections on the valve are okay, you can check the resistance through the valve. It should measure around 300 ohms. If that valve is bad, it will need to be replaced. For further testing information, we will need to see what the front of that ice maker looks like with the front cover off. You can send us a digital picture of that component. Reply with a picture of the ice maker and additional details if you need more help.

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Lyle W -
Sears Technician
June 22, 2011
A:

the ice maker looks just like the one in the picture above except it faces to the side and not the front. is the solenoid the same as the before and after the filter water valves? both of them have been replaced within the last week.

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steve -
June 22, 2011
A:

If those water valves have been replaced, then the failure that you are having is probably in the wiring or the ice maker module. If that module is not closing a contact to send voltage to the water valve, then that ice maker assembly will need to be replaced. If the ice maker is sending voltage to the water valve, then you likely have a failure in the wiring. Since the ice maker looks like the one shown above, you should be able to use an insulated jumper wire between the L and V contacts to activate that water valve. The stripped ends of that jumper wire will normally need to be around 1/2" to reach those test contacts. Use extreme caution if you use that type of jumper wire to activate the water valve. If the water valve works when you jump the L and V contacts and the ice maker fills but will not fill when it cycles normally then the ice maker assembly will need to be replaced. I hope that this additional information helps. Reply with additional details if you need more help.

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Lyle W -
Sears Technician
June 22, 2011
A:

when i pulled the cover off the points where the jumper wire goes into there was only plastic behind and no metal contacts. my jumper was skinned back about an inch and i even tried moving it around to make sure it was making contact. i checked the wiring at the valves and everything looked ok and connections were tight. i am an electrician so i have no problem working with live voltage

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steve -
June 22, 2011
A:

Since you don't have test contacts on the ice maker module, the only other way to check the ice maker is to measure the voltage going to the water valve solenoid when the ice maker cycles. It is designed to energize the water valve for about 5 to 7 seconds at the end of the harvest cycle. If the ice maker module is not sending voltage to the water valve, then that assembly will need to be replaced. If you are getting voltage to the water valve then you may still have a bad water valve solenoid.

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Lyle W -
Sears Technician
June 22, 2011
A:

how can i check the voltage at the water valve when i can't get the ice maker to cycle?

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steve -
June 22, 2011
A:

Send me a digital picture of the front of the ice maker module with that cover off and I will try to determine how you can start a harvest cycle manually.

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Lyle W -
Sears Technician
June 23, 2011
A:

the ice maker that i have is just like the one in the picture that you sent. the part number is D7824705 or D7824706Q

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steve -
June 23, 2011
A:

If you have that type of ice maker then you should be able to stick an insulated jumper wire into the T and H contacts far enough to bypass the thermostat and manually start a harvest cycle. I provided a picture of the front and back of that ice maker module in the image below. The holes for the T and H contacts are circled in green. You may be able to see the copper contacts through those holes in the front. The bottom photograph shows the back side of that module so that you can see what those contacts look like. To start a harvest cycle manually, you have to use a thick enough insulated jumper wire to make contact with those copper tabs. I hope that this additional information will help you test cycle that ice maker. If you need more assistance, let me know.

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Lyle W -
Sears Technician
June 23, 2011
A:

i went ahead and installed a new module. how long does it take before it will start making ice if that was the problem?

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steve -
June 23, 2011
A:

It should start making ice in about 4 to 5 hours if your freezer is at the normal operating temperature. It may take an hour or two more if the freezer was at room temperature. Try to leave that freezer closed and don't open the door to check it frequently or it will probably take even longer. Let us know if you need more help.

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Lyle W -
Sears Technician
June 23, 2011
A:

I'm back. two new water valves and a new module which was installed over 24 hrs ago and still have no ice. where do i go from here?

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steve -
June 24, 2011
A:

I recommend that you UNPLUG the refrigerator and check the resistance through the water valve circuit as shown in the technical information that I provided in the first response that I provided. A wiring failure in that circuit could prevent the ice maker from filling. You may also need to check the water supply and the water lines for a restriction. Manually fill the ice maker with water using a turkey baster or squirt bottle. See if the ice maker ejects that ice. If the ice is ejected but the ice maker will not refill, then you still have a problem with that fill circuit or the water supply lines.

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Lyle W -
Sears Technician
June 24, 2011
A:

ice maker is working fine. pulled the cover off the back of refig. and there were some wiring harnesses and one of them was loose. did not know that they were there. i want to thank you for all your help and advice. it really helped. have a great day.

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steve -
June 27, 2011
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