Model #5770 Bissell vacuum, upright

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Question and Answers

Q:

Kenmore Elite Model 665 Type 577-0 recently it started making a strange noise and now the sprayers will not rotate or spray water.

A:

Thank you for your question and I understand your concern. And thanks for replying with the complete model number too.

You did not indicate if you hear the wash motor running after filling with water. If the wash motor is not running then it's not going to pump water up and through the spray arms. If the wash motor is not running, it could be jammed or faulty.

If you can hear and verify the wash motor is running and it's filling with water, then it could have a restriction some where in the sump or in the chopper blade area of the sump.

I added thee images below to review that will provide instructions on how to access the sump area.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 10, 2011
Q:

Dishwasher Problem

A:

Those links for previous answers that Pvalde2 posted in the above response discuss similar problems with a dishwasher dispenser. I recommend that you shut off the house circuit breaker for the dishwasher and check the wire harness connections on that dispenser and on the control board. The wiring diagram below shows the wiring connections for that dispenser. Check the light blue wire on the control board. Check the light blue and the blue/black wires on the dispenser. Those previous answer links show how to access that dispenser inside the door (with the circuit breaker shut off ). Also, here is a link for a brief repair video that shows how to replace that dispenser assembly: Dishwasher Dispenser Replacement . If you find no wiring problems, you will probably need to replace that dispenser assembly (part 8558128). You can order parts from the Sears PartsDirect website.

If you have a volt/ohm meter and you want to check the dispenser actuator before replacing that component, you can measure the resistance through that dispenser. The resistance should be between 280 and 340 ohms. If it is then the dispenser may be okay. You can check that same resistance from the control board through the light blue and blue/black wires. If the resistance from the control board is significantly higher, then you may have a wiring failure in that circuit. If the resistance is okay, then you may have a bad control board. Reply with additional details if you need more help with this diagnosis.

If you get to a point where you need to have a service technician repair this failure, you can schedule one through this link: Sears Home Services .

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Lyle W -
Sears Technician
December 21, 2011
Q:

Owners' manual

A:

Here is a direct link for the owner's manual for your Kenmore Elite dishwasher (full model number 665.17269402): Owner's Manual NOTE: It may take a minute or two for this manual to download.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
February 07, 2011

Recommended maintenance parts & accessories

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