Model #5-50-NORT6 CROSLEY Water heater, Gas

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Question and Answers

Q:

Refregerator not cooling,50* on #5.

A:

Make sure that the air vent coming from the freezer to the refrigerator is not blocked. Check the inside back wall of that freezer compartment for excessive frost or ice. If you see ice on that back wall of the freezer, you could have an automatic defrost system problem. You can follow the procedure shown below to force a defrost in the refrigerator. Forcing this defrost may clear the evaporator so that the refrigerator resumes cooling. If it does, then you may have had an isolated incident where too much frost built up on the evaporator and caused the cooling problem. If the refrigerator cools properly for a while and then goes back up to 50 degrees, you will need to diagnose and repair the defrost system to fix this problem.

Here is a link for a video that shows information and troubleshooting for a refrigerator cooling problem: Refrigerator Not Cooling Repair . That information will help you understand the defrost system and airflow through the cabinet. This video may help you understand what is causing the cooling problem in your refrigerator. If you need more help with this cooling issue, reply with additional details and we will assist you further.

If you need parts, you can order them from the Sears PartsDirect website.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
May 19, 2011
Q:

Why does the 50 amp breaker trip on my Kenmore Elite range model 790.99013100 after either the oven or top burners are on for about 5 minutes?

A:

This type of problem will need to be diagnosed and repaired by a service technician. You apparently have a short that is occurring in the range. According to your details, it appears to be an intermittent short that may be difficult to isolate. Since the range is tripping the breaker, I recommend that you shut off the breakers and discontinue use of the range until this problem can be diagnosed and resolved by a service technician. Here is a link for the Sears Service website: Sears Home Services .

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Lyle W -
Sears Technician
March 31, 2010
Q:

Why is my refrigerator staying at 50 degrees?

A:

It could be an ice blockage in the air circulation or something blocking an air exchange. Without a model or brand I am unable to give you any specific help. Make sure all vents are clear and unobstructed.

If you require further assistance please resubmit question with a complete model number and more details. I will be looking forward to helping you again in the near future.

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Landell -
Sears Technician
January 18, 2010