Model #4757 KENMORE Kitchen Equipment

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Question and Answers

Q:

Kenmore Washer not working

A:

Thank you for your question and I understand your concern.

The "F28" fault will display if the communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. This could be caused by a loose wire connection at the CCU or MCU or in the wiring circuit between the MCU and CCU. It could also caused by a faulty MCU, CCU or the drive motor.

This type of failure can be very difficult to pin down and I strongly suggest calling a service technician to diagnose and repair your washer.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
December 06, 2012
Q:

Can door on Kenmore HE2t front load washing machine be reversed?

A:

Thank you for your question and I understand your concern.

The door swing on your Kenmore HE2 washer can NOT be reversed; only the door swing on the matching dryer can be reversed.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
May 05, 2012